Plan for consistent time each week to watch/complete training and implement. If you only “attend” and don’t apply, you’ll get ideas, not results. Your time commitment is up to you.
Is this self-paced or live?
Programs typically include a mix of online training plus live coaching/calls (where applicable). If you need a clear schedule for a specific program, Zendesk can point you to the current cohort/calendar.
What if I fall behind?
It happens. The key is to communicate early so we can help you get back on track (and not spiral into “I’ll catch up later” forever).
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